Enjoy Free & Easy Returns

Buy With Confidence

We're confident you'll love how your artwork looks in person, but if it's not quite what you expected, returning it is simple. Our 14-day return policy guarantees a worry free experience so you can focus on finding the perfect piece for your space.

Peace of Mind With Every Purchase

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Learn More About Our Hassle-Free Return Process

Our Full Return Policy

If you're not satisfied with your artwork for any reason, simply notify us within 14 days of receiving your order. We'll provide you with a return shipping label - just attach it to the package and take it to your nearest UPS or DHL dropoff location. We cover all return shipping costs. Once we receive the artwork, we'll refund your purchase (excluding any original shipping fees). Please note that commissioned pieces cannot be returned.

Damaged Artwork

In the rare event that your artwork arrives damaged, we'll work closely with you and the artist to resolve the issue. Should you decide to return the damaged item, the return process remains the same, and we'll refund your original shipping fees as well.

How To Return

To initiate a return, email customerservice@fastframe.com. To expedite the process, please include your order number, a photo of the artwork, and the reason for the return. A member of our support team will respond to you as soon as possible.